Roll out AI to people, safely and measurably
Handing people a chat window and hoping for the best is not a rollout. Userz runs the actual programme — readiness, policy, training, and evidence that it happened — so adoption is something you can report on rather than guess at.
The question it answers
“How do we get staff using AI without losing control of it?”
Asked by End users, operations, IT, HR
Capability
What Userz does
Readiness across four dimensions
People, platform, policy and practice are tracked separately and scored out of twenty-five each. The composite readiness score tells you whether you are ready; the four underneath tell you what to fix.
The programme, phased
Preparation, education, platform setup, security and user enablement run as a visible timeline with deliverables, owners and dates — so the programme has a shape rather than being a series of announcements.
Governance that ships with the rollout
Policy templates, compliance tracking and approval trails are part of the programme rather than a document written afterwards. Aligned to the NIST AI Risk Management Framework.
A prompt library people actually use
Approved, versioned prompts organised by use case, so good practice spreads instead of being reinvented at every desk — and so unapproved patterns are visibly unapproved.
Blockers surfaced, with names on them
Outstanding actions are tracked against owners and due dates. What is overdue and who owns it is the first thing on the dashboard, not something you discover at a steering meeting.
In the platform
What it looks like
Real screens, running against demonstration data.
Deliverables
What you end up holding
- AI readiness score with four-dimension breakdown
- Phased rollout plan with deliverables and owners
- Policy set and compliance evidence
- Approved prompt library
- Training programme with completion tracking
- Adoption reporting by team and cohort
At a glance
The detail
- Audience
- End users, operations, IT, HR
- Primary purpose
- Drive AI adoption, governance and enablement
- Business focus
- AI adoption, training and governance
- Business outcome
- Successful user AI rollout
- Executive dashboards
- Real time
- Readiness check
- Programme rollout plan, communications, audit and RACI
- Discovery area
- User programme tracking
- ROI values
- Adoption metrics
- Output
- End-to-end user governance
- Governance
- Policy and compliance
- AI capability
- Prompt library
- Analytics & insights
- Training and adoption statistics
- Knowledge
- Policies, prompt library and training materials
- Compliance
- NIST AI RMF
- Primary value
- Deploy AI safely, attain the benefits, control how it is used
How it is bought
Userz is licensed as a software subscription with support, plus a setup fee and professional services to populate the platform with your organisation’s data. Delivery and engineering are handled by Zertain as certified partner.
The rest of the portfolio